INFORMATION AND COMMUNICATION TECHNOLOGY IN KENYAN CONSTRUCTION INDUSTRY: AN EMPHASIS ON E-TENDERING

ABSTRACT
Information and Communication Technology has been undergoing dynamic evolution and
revolutionizing how professions are practiced across the globe, and Kenya is not spared either.
Many developed countries have integrated ICT in their respective construction industry in
processes such as procurement, among them automation of tendering process in what is referred
to as e-tendering. The move is intended to enhance portability of tender information and
documents, save on time as well as reduce overall cost incurred in tender process by eliminating
bulk paper work and costly errors inherent in traditional manual paper-based tendering system.
The aim of this study was to investigate the use of Information and Communication Technology
in Kenyan construction industry in particular explored e-Tendering. A descriptive survey to
determine preparedness of stakeholders for e-Tendering implementation, challenges that would
hinder effective implementation of e-Tendering and, based on stakeholders’ preferences,
determine strategies for technical functioning of the system was adopted for the study.
The findings of the study reveal that at least 55% of firms surveyed were aware of e-Tendering of
construction projects in Kenya and about 51% of firms were reasonably willing to embrace
automation of tendering. Possession of ICT infrastructure by stakeholders required for effective
tendering were found to be acceptable but required respondents suggested for government
intervention to supplement for security and authentication features for the e-Tendering system.
Legal factors was found to be a factor that would highly affect implementation of e-Tendering
with about 58.2% of rims believe that legal factors would have very high impact in impeding etendering
implementation in Kenyan construction industry.
As a consequence, the study recommends adequate e-Tendering sensitization to the stakeholders
prior to implementation so as to understand benefits and familiarize with the processes. In addition,
it should be implemented in three distinct phases rather than in one go. The government being the
key player in legal processes was suggested to be the custodian for the other stakeholders by
providing security and legal framework for the system through amending existing procurement
laws to accommodate e-tendering.